If you’re looking for a painting company, chances are you’ll have a lot of questions to ask. At Paintway our entire business wants you to be comfortable asking any question that may arise. That’s why we put together some of our most commonly asked questions for you!
What type of paint do you use and why?
We primarily use quality products from Wattyl and Dulux. If there is another brand that you are interested in using, let us know!
Do you still use oil based paints and what is the primary difference between oil and water-based (acrylic, latex) paints?
Oil-based paints have been mostly removed from the market for architectural applications. This is due to the constant push for less solvent and lower VOC (Volatile Organic Compounds) in the paint formulas. Oil-based paints redeeming qualities include a superior smooth look, good moisture resistance, and ultimate hardness and durability. Unfortunately, because of the curing process, oil-based paints tend to become very brittle as they age, which leads to cracking, peeling, and ultimate failure of the paint. On exteriors and moisture prone areas on interiors, oil-based paints have a tendency to mildew, because some of the ingredients act as a food source for mildew.
Water-based paints, also known as latex and acrylic paints (these are the ingredients that “bind” the paint to the surface), have come so far and have outperformed their counterparts of yesteryear. Today’s latex and acrylic paints exhibit excellent qualities, such as moisture resistance, mildew resistance, flexibility, colour fastness, and block resistance (the ability to not stick to itself or objects to stick to the finish, such as items on a painted shelf). Most of the water based paints we use are known as 100% acrylic, which are of the highest quality available.
What are the different kinds of paint finishes and how do I select them for each room?
Paint finish comes in three general categories:
Flat Finish– also known as matte finish
Satin Finish – also known as eggshell finish or low-luster finish
Gloss Finish – also known as semi-gloss finish Read where the best places to use these types of finishes are in your home.
Can you offer advice on how to choose a colour?
Lighting, architecture, and room decor are three environmental factors to consider when choosing a paint colour. An ideal paint colour is one that considers the all three elements and provides balance and unity to the space.What if I don’t like the colour selected, can I change it?
Would it be an additional cost? Yes, it is ultimately the homeowner’s responsibility for any colour choices, and there is an additional cost for a colour change. The additional cost is determined by how much of the job is completed, along with the cost of the additional paint.
What is Faux Finish?
It is a decorative painting technique. Faux is a French word meaning false. This painting technique is a way to replicate materials such as marble and wood with paint. There are many forms of decorative paint finishes used for walls and furniture, which include: marbleising, wood graining, Venetian plaster, colour wash, striping or streaking, and rag painting.
What is the benefit of working with you?
Customer Service. Our success has been based on delivering high quality painting services with exceptional customer service. We stand behind our work and will work with you to make sure you are happy with the experience and the finished product.
How do I prepare my rooms for your visit?
You will need to remove any small items from the tops of shelves and pictures from your wall. We can move the larger items towards the centre of the room and properly cover and protect furniture/items.
How much will this painting job disrupt my home?
Disruption is kept to a minimum. At the end of each day our crews will clean the areas we are working in and move tools.
My room is wallpapered now. How will you handle that
We will remove wallpaper prior to painting. Before we remove the paper we will test an area to see how the paper was applied. If the wallpaper was not applied properly it may lead to damage to the walls when the paper is removed
Can you provide references?
Yes, we can! We can give you a recent customer to call or have you look at our report cards that customers fill out at the end of each job. We also have excellent 5 star online reviews posted on our website and on, Google+
